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Zapier vs Make

A feature-by-feature comparison of Zapier and Make across 7 capability categories.

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Modalities — Tie

Modalities: Zapier compared with Make
FeatureZapierMake
Text Input
Yes, requires free plan. Copilot, Agents, Chatbots, and AI fields take natural language. Free Copilot has a daily limit.Yes, requires free plan. Scenario modules and AI/app steps take text and mapped fields. Directory lists Freemium.
Image Upload / Vision
Unknown. Zaps can move files. A first-party vision model was not on the pricing page.Unknown. Homepage timed out this round. File modules likely exist; vision was not confirmed.
Image Generation
No. You can call an image API as a step. Zapier itself is not an image model.No. You can call an image API as a module. Make itself is not an image model.
Voice Mode
No. No conversational voice loop is documented on pricing.No. Not a conversational voice product.
Video Understanding
No. Not a video-analysis product.No. Not a video-analysis product.
Video Generation
No. Not a video generation product.No. Automation platform; it does not generate video itself.
File Upload (PDF, DOCX)
Yes, requires free plan. Tables, Forms, and Zap steps move files and structured records.Unknown. Homepage timed out. File/HTTP modules are typical; not confirmed this round.
Code Execution
Partial. Code by Zapier / webhooks on Professional. Not a general Python notebook.Unknown. A custom-code module was not confirmed this round.
Audio Input
No. Not a speech product.No. Not a speech product.
Canvas / Artifact Editor
Unknown. Overlapping columns disagreed (yes vs partial); left unverified rather than copying a no.Yes, requires free plan. Visual scenario canvas.
Screen Sharing / Computer Use
No. No computer-use takeover.No. No computer-use takeover.

Memory & Context — Tie

Memory & Context: Zapier compared with Make
FeatureZapierMake
Persistent Memory
Partial. Zaps, Tables, and storage persist. That is automation state, not personal chat memory.Partial. Scenarios and data stores persist. That is automation state, not chat memory.
Large Context Window
No. Task allowances, not a published LLM context window.No. Operations quota, not an LLM token window.
Custom Instructions
Yes, requires free plan. Zap logic, filters, paths, and agent/chatbot instructions.Yes, requires free plan. Scenario logic, filters, and routers are the instructions.
Conversation History
Yes, requires free plan. Zap run history. Agents/Chatbots keep their own threads.Yes, requires free plan. Execution history of scenarios.

Integrations — Zapier Wins

Integrations: Zapier compared with Make
FeatureZapierMake
Web Search / Browsing
Unknown. Agents can use apps that search. A built-in cited search was not listed.Unknown. HTTP modules can call search APIs. Not a built-in cited search.
Plugins / Extensions
Yes, requires free plan. 9,000+ app connections. Premium apps need Professional.Yes, requires free plan. Thousands of app modules (directory heritage). Count was not re-fetched.
API Access
Yes, requires pro plan. Webhooks, REST, and Zapier MCP. MCP calls consume tasks. Free is limited.Yes, requires plus plan. Webhooks and an API to manage scenarios are the usual Make surface. Details not re-fetched.
Zapier Integration
Yes, requires free plan. This is Zapier. Native Zaps are the product.No. Make is a Zapier alternative, not a native Zapier app.
Custom GPTs / Bots
Yes, requires free plan. Chatbots and Agents are standalone add-ons with basic access on Free.No. You build scenarios, not a GPT store.
Real-time Collaboration
Yes, requires plus plan. Team: 25 users, shared Zaps and connections. Enterprise unlimited users.Unknown. Team editing was not confirmed this round.
Live Social Data Integration
No. You can connect social apps. That is not a live sentiment firehose.No. You can connect social apps. That is not a live sentiment firehose.
Live Citation Mapping
No. Not a cited-search product.No. Not a cited-search product.

Developer — Zapier Wins

Developer: Zapier compared with Make
FeatureZapierMake
Function Calling
Yes, requires free plan. Agents, Chatbots, and MCP expose tools. Multi-step Zaps are Professional.Partial. Modules are tools. An LLM function-calling product was not confirmed.
Streaming Responses
Unknown. Zap runs are jobs. Token streaming of an agent reply was not specified.No. Scenario runs are jobs, not token streams.
Fine-Tuning
No. Zapier does not train foundation weights.No. Make does not train foundation weights.
Embeddings API
No. Not an embeddings API.No. Not an embeddings API.
Structured Output (JSON)
Yes, requires pro plan. AI fields, webhooks, and structured Zap data. Professional unlocks the full builder.Yes, requires free plan. Mapped JSON between modules.
Reasoning / Thinking Mode
No. Copilot helps build Zaps. That is not a Deep Think reasoning mode.No. Not an LLM reasoning-mode product.
Local Execution
No. Cloud SaaS. Not self-hosted.No. Cloud SaaS, unlike self-hosted n8n.
Open Weights
No. Closed platform.No. Closed cloud product.
Multi-Agent Orchestration
Partial. Agents exist as an add-on. Not a multi-agent research swarm.Unknown. AI/agent modules were not confirmed on a live homepage this round.

Platforms — Zapier Wins

Platforms: Zapier compared with Make
FeatureZapierMake
Web App
Yes, requires free plan. zapier.com editor, Tables, Forms, Agents, Chatbots.Yes, requires free plan. make.com visual editor (cloud).
iOS App
No. Zapier's own Shortcuts article says Zapier does not have an App Store app; iPhone use is via Apple Shortcuts plus Webhooks.Unknown. Not confirmed this round.
Android App
Unknown. No first-party Android app page was checked this round. The Shortcuts article only covers the missing iOS App Store app.Unknown. Not confirmed this round.
Desktop App
No. Browser product, not a native desktop app.No. Cloud editor, not a native desktop app.
Chrome Extension
Yes, requires free plan. zapier.com/l/install-chrome-extension documents the official Chrome extension to trigger Zaps and show Reply to Chrome results without leaving the tab.Unknown. Not confirmed this round.

Privacy — Zapier Wins

Privacy: Zapier compared with Make
FeatureZapierMake
GDPR Compliant
Yes, requires free plan. Zapier help states it complies with GDPR, UK GDPR, and CCPA, and points to the Data Privacy Overview, DTIA, and Legal pages. A DPA is published at zapier.com/legal/data-processing-addendum.Unknown. Needs a current DPA read. Homepage timed out.
Opt Out of Data Training
Yes, requires free plan. Security & compliance FAQ: Enterprise is automatically opted out of AI training; other plans can opt out via Zapier's opt-out form. MCP docs repeat Enterprise default opt-out under AI Supplementary Terms.Unknown. Not checked.
Enterprise Privacy Mode
Yes, requires enterprise plan. Enterprise: SCIM, advanced admin, custom retention, observability. Team already has SAML SSO.Unknown. Enterprise plans exist in market; not confirmed this round.

Workspaces — Tie

Workspaces: Zapier compared with Make
FeatureZapierMake
Projects / Folders
Yes, requires plus plan. Shared folders and Zap workflows on Team. Free is solo.Yes, requires free plan. Scenarios persist in the cloud.