Skip to main content
Researchers indexing customer interviews, not sprint notes

The Otter interview stack

Otter captures the customer call, Claude extracts JTBD, Zapier files Notion. Not Linear bugs.

Who owns what

  1. Otter.ai

    The interview — diarization, transcript. Not the roadmap.

    Try Otter.ai (opens in a new tab)
  2. Zapier

    The hop — Otter done to Claude to Notion. Not the quotes.

    Try Zapier (opens in a new tab)
  3. Claude

    The extract — JTBD, pain, verbatim. Not the recorder.

    Try Claude (opens in a new tab)
  4. Notion AI

    The repo — persona, pain, tagged quotes. Not the Zoom bot.

    Try Notion AI (opens in a new tab)

How to use this stack

  1. Otter on the customer interview. External users, not the standup.
  2. Zapier on transcript-ready. One orchestrator.
  3. Claude returns JTBD and quotes. Zapier creates the Notion page.
  4. This is not meeting-to-backlog (Fireflies → Linear). Not Fathom win/loss (that one is the deal card).